Bruno Total Home Performance Claim this business

Tina Loftuson Google

4 months ago

We are very happy with the quality and professional service we just received from Bruno Total Home ! John P. Came out to our home and helped us decide the best AC unit to Rplace our old AC unit.,, We are also having a new osmosis water system installed along with a new water heater and a new built in installed generator! We are amazed and pleased on how quick Bruno’s team started our project! It was The very next day Bruno’s AC Team showed up and worked non stop from 8 am until 7 pm! They are very knowledgable with all of the services they offer! as well as very professional!! So far so good !!! Another team came out today to replace all Of the duck work and replace all of the old vents with new vents! Looks great! They installed intake vents in every room too! I recommend this! Wow what a difference! Each room gets so cold! Luv t! We are so excited to Absolutely very happy with Bruno Total Home, we will Definitely recommend Bruno Total Home to Our family And friends !!!! 10 stars ⭐️ ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ They deserve it for sure!!!! Thank you!! Paul F Tina L

Colleen Catapanoon Google

7 years ago

Bruno Total is a pretty decent company. I've had them out for air conditioning and plumbing. There's no shortage of help. Their service people are always kind and courteous, and their scheduling department team is always courteous too. The only thing is that if you have something major, you can't get to the owner, only supervisors, and they have way too many of them. It would be nice to deal with the same supervisor to make certain the issues are resolved.

John Graydonon Google

7 years ago

Excellent service by Peter. I am a tough customer and usually are very leery of air condition companies. Peter was very professional and knew his stuff. Most importantly, did not try and rip us off. He identified the problem, actually several - we just came in from up North, and discovered a leak from the condensation drain from the air exchange, and our power surge had blow out. Previously, other companies had tried to sell us 3000 dollar UV systems to stop mold growth. We signed up for their total home package and got a great deal that included a new UV system and new surge protector. We really liked Peter's professional, friendly demeanor and only want him to service our air conditioner needs. Bruno is lucky to have such a great employee - he is a model employee. Also a Vet - Peter we forgot to thank you for your sacrifice - we should never forgot our Veterans and all they have done for our country.

Georgeann Georgeson Google

7 years ago

I have been a customer of Bruno’s Air Conditioning for many years. Two years ago, they installed a new system. Today, was a maintenance review as well as a repair to the pool heater control panel. The technician, Doug was personable, polite, clean, attentive, and technically adept. His work was reviewed and approved by Tony B. Both gentlemen were a pleasure to deal with and I would not hesitate to recommend them.

richard beckon Google

8 years ago

Signed contract for some pretty extensive work on my AC system. We had bought a new, larger unit about two years ago from another company but they failed to tell us we needed to increase the size of our duct work. This resulted in cold air staying in the air handler causing the exterior of the unit to have condensation dripping into and rusting out the overflow pan in only two years. When the condensate line plugged and the pan filled, it leaked onto our ceiling. Called Bruno and they came out the next day, cleared the blockage but the tech showed me the condition of the pan and said it appeared the duct work was not sized properly. He called his supervisor who came out and walked me through the problem and recommended fix. The next day two people came out to affect repairs, The job got off to a rough start because the men did not know and had not been informed of the scope of work we had agreed to. I showed them the contract which listed all the items to be done and the lead tech really had no idea. He called his office and we did too. Mr. Bruno called us back and promised the other equipment needed would be brought out. The techs went to work and were very professional and did a great job. Later in the day someone dropped off the insulation needed to redo the inside of the air handler since the old insulation was soaked and this was a key component needed to be done to fix the overall problem. By the time they left the unit was up and running much quieter than before, the lead tech explained the new plenums and ducts were no longer causing a back pressure in the system. The sealing of the ducts not replaced due to not being easily accessible with a polymer showed that many leaks in the ducts between the floor had been sealed All in all the men were great, very professional and working virtually non stop in a very hot attic. The work order is still not complete they never got the UV bulbs for the interior of the air handler or the whole system filter housing and filters but the bulk of the work is done and done well. Hopefully Bruno will send these people back to finish the install soon. I recommend a better pre job brief of work scope prior to dispatching the people to a job site The two techs should not have been sent to my home so unprepared, however their professionalism and hard work saved the day. Mr. Bruno, the original tech who came out, his supervisor and the two people who did the work on day two were great. However you need to look at the work order flow prior to dispatching people to the job site. Your technicians and customers deserve better from the folks in the office.