Backwater Jacks Restaurant Claim this business

Laura Ederon Google

5 months ago

Found this place on Google looking for waterside restaurants in Bonita Springs. Went on Valentine’s Day. Booked with Open Table for 3:15 pm for a party of 8. Didn’t know it’s in a gated community and you will be asked for your drivers license to enter. Gorgeous grounds leading up to the restaurant which overlooks the marina. The place was pretty empty when we arrived but we got seated at a high top in the bar. Still a nice view though we would have preferred the restaurant side. Didn’t seem like the hostess was interested in moving us when I hinted that it was prettier on the other side. There was live entertainment at 6 pm - good songs and not so loud we couldn’t still have a conversation nearby. Server was okay. Not super attentive but happy to accommodate us on a few drinks that were pretty strong (Jamaican Me Crazy) - he brought extra juice. We weren’t told there was a time limit on the table until almost 5 pm. We hadn’t ordered our main meals yet (had drinks and apps first) and needed to be out by 6:15 pm. The food was very good, especially the calamari, Caprese flatbread app, seared grouper and shrimp tetrazzini. Pretty pricey if you’re getting multiple drinks, apps and entrees.

Pamela Aon Google

5 months ago

I love this place. The food, service and cocktails were amazing. My sisters and I ordered a variety of drinks and entrees and everything was good. There were great gluten free options for those needing that. The five of us shared a large house salad as we enjoyed are cocktails. The servings were generous and the drinks were perfect. Pip waited on us and was fantastic. She was there when we needed her but never felt rushed

Merelyn Mendezon Google

7 months ago

An absolutely phenomenal, five-star dining experience from start to finish. Cory delivered a masterful meal where every course—from the impeccably composed salad and soup to the exquisite main dish and the perfectly curated after-dinner drinks and dessert—left absolutely nothing to be desired. Every bite was indulgent, refined, and undeniably delicious, reflecting true culinary excellence. The entire experience felt high-end and thoughtfully executed in every detail. Elevating the evening even further was our server, Jeremy, whose elite tableside service was polished, attentive, and effortlessly sophisticated. The food was exceptional, the service truly one of a kind, and the experience nothing short of unforgettable.

Uracha Teerawanitsan (Jajarr)on Google

3 months ago

First of all, our waiter , Jeremy, was doing an amazing job on greeting, presenting the menu and accommodating us. He is amazing and very details. However, the menu is not what I expected. Only very few seafood options on the menu and the price is very high. Also, there are some hidden fees such as 1.Credit card fee (which they don’t accept cash .. so it’s the mandatory fee to pay) 2. Club house fee that’s automatically charged with tips 20%. Would be happy to pay 20% solely to Jeremy but not to Club house fee. Lastly, food is good but not like wow , and Jeremy is great.

Dolores Wisecarveron Google

5 months ago

Backwater Jacks is located inside a private country club development, and let me tell you — reservations are not just recommended, they’re basically your passport to entry. The restaurant is technically open to the public, but first you must survive the gates. And by gates, I mean a security process that feels like you’re trying to enter a top-secret military base. Possibly more complicated. As you approach, you must immediately merge into the far left lane — hesitation is not advised. ID must be presented. Retina scan optional (kidding… I think). Pro tip: call the restaurant while you’re creeping toward the guard shack so they can alert the gatekeeper that you are, in fact, worthy of entry. Once approved, the gates part dramatically and you are allowed into civilization. The restaurant itself is upscale dining nestled in a marina — boats bobbing, sunset glowing, and you feeling slightly victorious for making it through security. I ordered the red snapper with black beans, rice, and andouille sausage. It arrived looking like it belonged in a food magazine, delicately topped with cilantro micro-sprouts (because regular cilantro just wouldn’t do). It was absolutely delicious. I briefly considered the black grouper… until I saw the market price was $59. At that point, I decided I liked red snapper very much. My husband ordered the shrimp and grits. His official review: “Too many grits. Not enough shrimp.” But he did admit it was very tasty — so apparently shrimp quantity is his only complaint. Jeremy was our server and did an excellent job explaining everything and taking great care of us — including, presumably, ensuring we made it back out of the gates safely. Overall: great food, lovely setting, and an adventure just getting to dinner.